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Read These Terms Before You Start

These terms set out how your 1cbet account works — what you agree to when you open one, how deposits through DANA, OVO, and GoPay are handled, and what happens when something needs resolving.

Account eligibility applies where local law permitsDANA, OVO, GoPay wallet rules coveredApplies to mobile and browser accessContact support for any disputeTerms may update — check back regularly
1cbet Read These Terms Before You Start
HOW WE HANDLE THIS

How 1cbet Manages Your Account Data

We handle your personal details and transaction records with care. Here's the specific way we approach each area — from how long we keep data to how you can request changes to your account information.

Data Retention

Account details and transaction records are retained for the period required by applicable regulations. You can request a summary of your data by contacting our support team via live chat or email.

Account Security

We use SSL encryption across all sessions — mobile browser and desktop. If your login is flagged for unusual activity, we'll ask for re-verification before allowing wallet access.

Cookie Use

Cookies keep your session active as you switch between lobby sections on your phone. They also help us show you the correct wallet options — DANA, OVO, GoPay — based on your last session.

Requesting Changes

To update your registered name, phone number, or linked wallet details, contact support with your account ID. Changes to wallet-linked details require identity re-verification before they take effect.

TERMS CONTACT PATHS

Reach Us About Your Account Terms

If something in these terms isn't clear, or you need to flag a concern about your account or a transaction, our support team is here to help. You can reach us through live chat directly in your browser or mobile session, by email for anything that needs a written record, or through our social channels for quicker back-and-forth.

Team online

Live Chat

Open the chat widget from any page in your session — mobile or desktop. It's the fastest way to get a response on account or terms questions.

Email Support

Send your query to our support address for anything requiring a paper trail — account disputes, wallet verification issues, or terms clarification requests.

Social Channels

Follow our official social accounts for announcements when terms are updated. Direct messages are also monitored for general account support questions.

Common Questions About These Terms

These are the questions we get most often about how our terms work in practice — covering your account rights, wallet rules, and what to do if something doesn't look right.

Yes. Whether you deposit through DANA, OVO, or GoPay, the same account terms apply. Each transaction must match the name registered on your account and e-wallet.

Contact us via live chat or email before continuing to use your account. Continued use after an update is treated as acceptance of the revised terms at that point in time.

Yes. Send a request through live chat or email with your account ID. We'll provide a summary of the personal data and transaction records held against your account.

We post updates on this page and may notify you via your registered contact details. We recommend checking this page periodically, especially before making a large deposit.

Yes. Any active promotion has its own conditions published at the time the offer runs. Those conditions work alongside these general account terms, not as a replacement for them.

If your DANA, OVO, or GoPay name doesn't match your registered account name, the withdrawal is paused. Contact support with your account ID to resolve the mismatch quickly.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.